Presales

FAQ

• Which barcode scanner should I purchase? How do I select a model?

  If you are unsure which reader is best for you, we provide various options to help you make the right choice.

  • Product Guides  (AU, EMEA, UK) - Learn about different features of our data readers
  • Product selection tool  - Input your requirements and we'll recommend the best readers
  • Contact Sales  (AU, EMEA, UK) - Let our representative assist you further.

  Did this resolve your issue?
  Please contact our  Customer Support Team if you need further assistance.

• What can a barcode scanner do?

  The Socket Mobile barcode scanner reads barcodes. The barcode scanner’s capabilities depend on the software application. 

  Did this resolve your issue?
  Please contact our  Customer Support Team if you need further assistance.

• Where do I buy the scanners?

  Contact your region's Sales Representative  (AU, EMEA, UK) or browse the Socket Mobile store  (AU, EMEA, UK).

  Did this resolve your issue?
  Please contact our  Customer Support Team if you need further assistance.

• Do the barcode readers come with a charging dock, cradle or stand?

  Socket Mobile readers are available to purchase either as a stand-alone reader or bundled with a charging dock, cradle or stand. Options can be viewed on each reader product page on your region's Socket Mobile store  (AU, EMEA, UK).

  Did this resolve your issue?
  Please contact our  Customer Support Team if you need further assistance.

• May I get a demo unit?

  Socket Mobile does have a paid-for demo program available. Please, fill out the Demo Request Form  (AU, EMEA, UK).

  Did this resolve your issue?
  Please contact our  Customer Support Team if you need further assistance.