Socket Mobile-AU » Support » FAQs & Troubleshooting » Contactless D600 & S550

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  • How do I connect my D600 to my Apple device in Application Mode?

  • How do I configure my S550?

  • How do I perform a Factory Reset on my S550?

  • My host device cannot find the scanner.

  • When I try to scan, no data appears on my screen.

  • My scanner is no longer connected.

  • My scanner disconnects frequently, nearly every 10 minutes.

  • My scanner turns off randomly on its own.

  • I still can't connect my scanner.

  • How do I replace my DuraScan battery?

  • How much does it cost to replace the DuraScan battery?

  • Why isn’t my DuraScan charging?

  • The iPad's keyboard won't pop up.

  • How do I pair my Socket Mobile scanner in Application mode on my PC?

  • How do I set up my scanner on my Samsung Galaxy when there is no menu button?

  • What kind of Warranty does Socket Mobile offer?