Socket Mobile-AU » Support

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We are aware of a Bluetooth connection issue between Socket Mobile data readers and Apple iPads running iPadOS 16.5 and 16.6. We are working to identify the issue and are hopeful of a resolution shortly. We apologize for any inconvenience and thank you for your understanding.

Welcome to Socket Mobile Customer Support

Get support anywhere, anytime using the Socket Mobile Companion app. We recommend using Companion to configure your scanner, troubleshoot issues, register your device, extend your warranty, replace a defective device and more.

Telephone Support Operating Hours

United States
8am - 4pm Eastern
+1 800-279-1390 
(toll free)
1:00pm - 10:00pm CET
+41 (800) 555714
Japan Toll Free
9:00am - 5:00pm JST
+81 (800) 9190303
UK, Ireland, South Africa
12pm - 9pm GMT
+44 (800) 0487363
(UK toll free)
8:00am - 4:00pm Eastern
+1 510-933-3020