Socket Mobile-AU » Support

Welcome to Socket Mobile Customer Support

Get support anywhere, anytime using the Socket Mobile Companion app. We recommend using Companion to configure your scanner, troubleshoot issues, register your device, extend your warranty, replace a defective device and more.

Our Support Center is available Monday-Friday, 8am-4pm (EDT). Due to concerns over the Coronavirus outbreak, many Socket Mobile employees are currently working remotely as we continue to deliver scanning solutions for those providing essential products and services. We endeavor to respond to all email and telephone enquiries within 24 hours.

Telephone Support Operating Hours

United States
8am - 4pm EDT
+1 800-279-1390 (toll free)

Worldwide
8am - 4pm EDT
+1 510-933-3020

EMEA & Russia
9am - 5pm CET
+41 62 834 07 80

UK, Ireland, South Africa
12pm - 9pm GMT
+44 (800) 0487363 (UK toll free)

Japan
9am - 5pm JST
+81 (800) 9190303 (toll free)